Help

• Report Child Safety Concerns

  How to report urgent child safety issues and get immediate help

  If you believe a child is in immediate danger, contact local law enforcement immediately. For non-urgent concerns, use our in-app reporting or email [email protected].

• Age and Date of Birth

  Who can have an account

  Everyone gives their date of birth at sign-up. People under 18 can use Goonjar; their age is recorded so age-appropriate limits can apply. If you think a child is at risk, report the profile.

• Privacy Settings Guide

  Configure your privacy and security preferences

  Open Settings → Privacy to control who can find you, see your details, message and call you. Choose who sees each profile field under Edit profile → Who can see each field.

• Delete Your Account

  How to permanently delete your account and data

  Go to Settings → Security → Delete account and confirm with your phone number. This is permanent and cannot be undone.

• Community Standards Overview

  Our rules for safe and respectful interaction

  All users must follow our Community Standards, which prohibit harassment, hate speech, and any form of exploitation.

• Report Inappropriate Content

  How to report violations and get help

  Use Report from the ⋯ menu on any post, comment, message or profile. Our team reviews every report.

• Common App Issues

  Solutions for frequent technical problems

  Try restarting the app and updating to the latest version. If it keeps happening, use Report a problem at the bottom of this page — it includes your device details.

• Keeping Your Account Secure

  Sign-in codes and signed-in devices

  You sign in with a one-time code sent to your phone. Review the devices signed in to your account under Settings → Sessions and devices, and sign out any you do not recognise.

More ways to reach us are on the Contact page. You can also read the Privacy Policy, Terms of Service and Community Standards.