In short
- People of any age can have an account. If you are under 18, a parent or guardian should read these terms with you.
- Content that sexualises, grooms or endangers anyone under 18 is not allowed and is reported to the authorities.
- You keep ownership of what you post. You are responsible for what you share.
- You can delete your account any time in the app settings.
- To report a problem, use Report in the app or write to the contacts at the bottom of this page.
This summary is only a guide. The full text below is what applies.
What you agree to by using Goonjar
Agreement to Terms
By downloading, installing, or using the Goonjar messaging and community platform, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our service.
Who can join, and how we protect children
Age Requirements and Child Safety
CHILD SAFETY COMPLIANCE
Age Restrictions
- Who can join: People of any age may create a Goonjar account. If you are under 18, a parent or guardian should read these Terms with you.
- Date of Birth: You must provide your date of birth at signup (or, for an account created before this requirement, the next time you are asked). It is stored on your account so age-appropriate limits can apply to users under 18.
- Protection of Minors: Content or conduct that sexualises, grooms, exploits or endangers anyone under 18 is prohibited and is removed, the accounts involved are disabled, and confirmed cases are reported to the authorities as the law requires.
Child Safety Commitment
Goonjar maintains ZERO TOLERANCE for Child Sexual Abuse and Exploitation (CSAE).We are committed to protecting children and will:
- Immediately remove any CSAE content
- Permanently ban accounts involved in CSAE
- Report all CSAE incidents to law enforcement
- Cooperate with child protection agencies
- Maintain 24/7 child safety monitoring
Prohibited Conduct Involving Minors
- Any sexual content involving minors
- Grooming, exploitation, or trafficking
- Inappropriate communication with users under 18
- Sharing harmful or dangerous content to minors
- Violating any child protection laws
What you can and cannot do
Acceptable Use
Permitted Activities
- Communicating with friends, family, and communities
- Sharing appropriate content and media
- Creating and joining communities
- Using features as intended and designed
Prohibited Activities
- Illegal activities or content
- Harassment, bullying, or threatening behavior
- Hate speech or discriminatory content
- Spam, fraud, or deceptive practices
- Violating intellectual property rights
- Distributing malware or harmful code
- Impersonating others or false representation
Who owns what you post
Content and Intellectual Property
Your Content
You retain ownership of content you create and share on Goonjar. By posting content, you grant us a license to use, display, and distribute that content as necessary to provide our service.
Content Standards
- All content must comply with these Terms and our Community Standards
- We may remove content that violates our policies
- You are responsible for the content you share
- Report violations through our in-app reporting system
Intellectual Property
- Respect others' intellectual property rights
- Don't share copyrighted material without permission
- Report intellectual property violations
- We respond to valid DMCA takedown requests
How your data is handled
Privacy and Data Protection
- Your privacy is important to us - see our Privacy Policy
- We collect and use data as described in our Privacy Policy
- Children's data receives special protection
- We comply with applicable privacy laws
- You have rights regarding your personal data
How to report a problem
Safety and Reporting
Reporting Mechanisms
- In-app reporting for content and behavior violations
- Dedicated "Child Safety" report category
- 24/7 monitoring by safety specialists
- 2-hour response time for urgent safety reports
Child Safety Contacts
Child Safety Team (24/7):
- Email: [email protected]
- Hotline: +1-800-GOONJAR (466-6527)
- India Hotline: +91 7404335947
- Response Time: Within 2 hours for urgent matters
Looking after your account
Account Responsibilities
- Provide accurate information during registration
- Maintain the security of your account
- Don't share your account credentials
- Update your information when it changes
- Respect other users' accounts and privacy
Changes to the service
Service Availability and Modifications
- We may modify or discontinue features periodically
- Service availability is not guaranteed
- We may update these Terms from time to time
- Significant changes will be communicated to users
- Continued use constitutes acceptance of changes
Closing an account
Termination
Termination by You
You may delete your account at any time through the app settings. Upon deletion, your data will be removed in accordance with our Privacy Policy and applicable laws.
Termination by Goonjar
We may suspend or terminate your account for:
- Violation of these Terms or Community Standards
- CSAE or child safety violations (permanent, no appeal)
- Illegal activities or content
- Harm to other users or the platform
- Non-payment for premium features (if applicable)
Effect of Termination
- Access to your account will be terminated
- Some data may be retained for legal/safety purposes
- Content may remain if shared with others
- Termination does not affect legal obligations
If we disagree
Dispute Resolution
Governing Law
These Terms are governed by the laws of [Jurisdiction], without regard to conflict of law principles.
Arbitration
Most disputes will be resolved through binding arbitration, except for CSAE and child safety matters, which may be immediately referred to law enforcement.
Class Action Waiver
You agree to resolve disputes individually and waive any right to participate in class actions.
What we are and are not responsible for
Limitation of Liability
- Service is provided "as is" without warranties
- We are not liable for indirect, consequential damages
- Our total liability is limited to fees paid (if any)
- Some jurisdictions don't allow these limitations
- This doesn't affect your consumer rights
Claims about your use
Indemnification
You agree to indemnify and hold Goonjar harmless from any claims arising from your use of the service, violation of these Terms, or violation of any rights of others.
Laws we follow
Compliance and Legal Obligations
- We comply with applicable laws and regulations
- Child safety laws are given highest priority
- We cooperate with law enforcement requests
- CSAE reports are made to appropriate authorities
- International compliance for global operations
Who to contact
Contact Information
Child Safety Team (URGENT)
Email: [email protected]
Hotline: +1-800-GOONJAR (466-6527)
India Hotline: +91 7404335947
Response: Within 2 hours
If one rule cannot apply
Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
Which documents make up the agreement
Entire Agreement
These Terms, along with our Privacy Policy and Community Standards, constitute the entire agreement between you and Goonjar regarding the use of our service.